Shipping policy

Shipping Policy – Eastlink.ae

At Eastlink.ae, we aim to deliver your favorite home essentials quickly and safely anywhere in the UAE. Whether you’re shopping for Hebe bedding, The Pink Stuff cleaners, Rit fabric dye, Terro pesticides, or artificial olive trees, we ensure your order arrives on time and in perfect condition.

✅ Shipping Coverage

We currently deliver to all major cities and Emirates in the UAE, including:

Dubai • Abu Dhabi • Sharjah • Ajman • Ras Al Khaimah • Fujairah • Umm Al Quwain • Al Ain

⏱ Processing Time

Orders are processed within 1–2 business days after payment confirmation.

You will receive an email confirmation once your order has been dispatched, along with tracking details (if available).

🚛 Delivery Time

  • Standard Delivery: 2–4 business days (within UAE)
  • Remote Areas: 4–6 business days

Please note that delivery times may vary during public holidays or promotional events.

💸 Shipping Fees

  • Free shipping on orders above 500 AED.
  • For orders below that amount, a flat rate of 25 AED applies.

📦 Order Tracking

Once your order ships, you’ll receive a tracking link via email or SMS so you can monitor your delivery in real time.

⚠️ Delivery Guidelines

  • Please ensure your shipping address and contact number are accurate to avoid delays.
  • Couriers may contact you prior to delivery.
  • Failed delivery attempts may incur re-delivery charges.

❌ Undeliverable Packages

If a delivery is returned to us due to an incorrect address or failed delivery attempts, the customer will be responsible for re-delivery charges.

💬 Need Assistance?

Our customer support team is happy to help with order status, shipping questions, or delivery changes.

Eastlink.ae — Fast, Reliable, and Trusted Delivery Across the UAE.