Terms of service

Terms of Service

Welcome to Eastlink.ae. By accessing or making a purchase from our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our site.

If you do not agree to these terms, you should not use or access our website.

1. General Information

Eastlink.ae is an online retail platform operated in the United Arab Emirates. Throughout the site, the terms “we,” “us,” and “our” refer to Eastlink.ae.

We offer this website, including all information, tools, and services available from this site, to you (the user) conditioned upon your acceptance of all terms, conditions, and policies stated here.

2. Use of the Website

  • You must be at least 18 years old or have parental/guardian consent to use this website.
  • You agree not to use our products for any illegal or unauthorized purpose.
  • You must not transmit any worms, viruses, or malicious code.

Any breach or violation of these Terms may result in immediate termination of your access to our services.

3. Products & Services

  • All products listed on Eastlink.ae are subject to availability.
  • We reserve the right to limit quantities of any product or discontinue any item at any time.
  • We make every effort to display accurate product images and descriptions, but slight variations in color, packaging, or labeling may occur.
  • Certain products (such as cleaning solutions, pesticides, and dyes) should be used according to manufacturer safety guidelines.

4. Pricing & Payments

  • All prices are displayed in United Arab Emirates Dirhams (AED) and exclude VAT where applicable.
  • We reserve the right to change product prices at any time without prior notice.
  • Payments can be made securely through the payment gateways available at checkout.
  • Eastlink.ae does not store your payment card information.

5. Shipping & Delivery

For details regarding shipping coverage, delivery times, and fees, please refer to our Shipping Policy.

We are not responsible for delays caused by third-party couriers, customs, or unforeseen circumstances beyond our control.

6. Returns & Refunds

We want you to shop with confidence. Please refer to our Return & Refund Policy for information about returns, refunds, and exchanges.

7. Accuracy of Information

We strive to ensure all information on our site is current and accurate. However, errors may occasionally occur, including typographical mistakes, pricing inaccuracies, or omissions. We reserve the right to correct these errors and update information at any time without prior notice.

8. Intellectual Property

All content on Eastlink.ae — including text, logos, graphics, product images, and layout — is the intellectual property of Eastlink.ae or its respective licensors. You may not copy, reproduce, distribute, or exploit any portion of this website without our written consent.

9. Third-Party Links

Certain content, products, or services available via our website may include links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of such websites, and we assume no liability for any third-party materials or services.

10. Limitation of Liability

Eastlink.ae and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount paid for the product in question.

11. Indemnification

You agree to indemnify and hold harmless Eastlink.ae, its affiliates, and employees from any claim or demand, including reasonable legal fees, made by any third party due to your breach of these Terms or your violation of any law or rights of a third party.

12. Governing Law & Jurisdiction

These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes arising from or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

13. Changes to Terms of Service

Eastlink.ae reserves the right to modify or replace these Terms of Service at any time. Changes will take effect immediately upon posting on this page. It is your responsibility to review this page periodically for updates.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Eastlink.ae — Quality Products, Honest Service, and Trusted Shopping.